This qualification replaces Certificate IV in Business (Employment Services) (BSB41904) and is designed for those who provide a range of services to clients and employers aimed at locating, securing and maintaining suitable employment for clients in private, government-contracted employment agencies and specialist employment service areas.
It is suitable for those currently working in employment services areas who require a qualification OR for those desiring a career in this field.
Please note: Some additional out of class work required.
The Certificate course consists of the following units of competence:
Client
CHCCS2C Deliver and develop client services
CHCCS402A Respond holistically to client issues
CHCCS405A Work effectively with culturally diverse clients and co-workers
CHCCS5B Identify and address specific client needs
Legislation and Policy
CHCES301A Work in employment services area
CHCCS301A Work within a legal and ethical framework
CHCES405A Monitor service performance in a purchaser / provider relationship with government
CHCOHS401A Implement and monitor OH&S policies and procedures for a Workplace
Communications
CHCCOM3C Utilise specialist communication skills to build strong relationships
CHCNET4A Work with other services
CHCORG5B Maintain an effective work environment
PSPGOV406A Gather and analyse information
Consultancy
BSBEMS401B Develop and implement business development strategies to expand client base
BSBEMS402B Develop and implement strategies to source and assess candidates
CHCES403A Develop and monitor employment plans
BSBEMS403B Develop and provide employment management services to candidates
BSBEMS404B Manage the recruitment process for client organisations
About the Course
- Local Students
- International Students
- National Code: CHC42008
Campus: Preston
Duration
Part-time: 14 weeks.
Modes of Delivery
Further Study and Careers
Pathways to Further Study
Participants may also apply for exemptions from units in a degree course at a higher education institution. Pathway arrangements are in place with some universities.
Career Opportunities
Participants may gain employment as a recruitment consultant, placement and recruitment officer in government or private employment agencies.
Entrance Requirements
There are no entry requirements for this course.
Materials
Assessment Methods
Modules are assessed in a variety of ways including, practical activities, case studies and reports.
Materials
Students will be provided with all materials upon enrolment.
Fees
Local Fees:
Fee for service
More Information
How to Apply
Local Students
Part-time:
Please contact the department directly if you are interested in studying part time.
Units of Study
| Code | Subject | Hours | Type |
|---|---|---|---|
| BSBEMS401B | Develop and implement business development strategies to expand client base | N/A | Core |
| BSBEMS402B | Develop and implement strategies to source and assesscandidates | N/A | Core |
| BSBEMS403B | Develop and provide employment management services to candidates | N/A | Core |
| BSBEMS404B | Manage the recruitment process for client organisations | N/A | Core |
| CHCCOM3C | Utilise specialist communication skills to build strongrelationships | N/A | Core |
| CHCCS2C | Deliver and develop client services | N/A | Core |
| CHCCS301A | Work within a legal and ethical framework | N/A | Core |
| CHCCS402A | Respond holistically to client issues | N/A | Core |
| CHCCS405A | Work effectively with culturally diverse clients and co-workers | N/A | Core |
| CHCCS5B | Identify and address specific client needs | N/A | Core |
| CHCES301A | Work in employment services area | N/A | Core |
| CHCES403A | Develop and monitor employment plans | N/A | Core |
| CHCES405A | Monitor service performance in a purchaser/provider relationship with government | N/A | Core |
| CHCNET4A | Work with other services | N/A | Core |
| CHCOHS401A | Implement and monitor OHS policies and procedures for a workplace | N/A | Core |
| CHCORG5B | Maintain an effective work environment | N/A | Core |
| PSPGOV406A | Gather and analyse information | N/A | Core |



