About the program
This program provides you with a generalist qualification to work in the community services sector at practitioner or team leader level. In this program you will develop the skills and knowledge to provide inclusive, non-judgemental services and programs to a broad range of client groups in our community.

What can I do with my qualification?
The Diploma of Community Services Work qualifies you to work in a diverse range of government and non-government organisations supporting and advocating for individuals and groups of people. Jobs students and graduates of the program are employed in include:

  • Housing support worker
  • Family Violence support worker
  • Youth worker in a range of settings
  • Employment pathways worker
  • Settlement Support Worker
  • Disability advocacy and support worker
  • Community development worker
  • Project worker
  • Community Worker
  • Welfare Worker
  • Case manager


The Diploma of Community Services Work is the minimum qualification required to work as a Child Protection worker in the Department of Human Services Victoria.

What you'll gain

  • Advocacy skills
  • Skills in case work processes, including engagement, assessment, monitoring, and referral and case closure.
  • Knowledge of the community services system
  • Understanding of the laws affecting clients and workers
  • Skills in dealing with people in crisis
  • Understanding of theoretical models
  • Communication skills
  • Skills for culturally sensitive and inclusive practice
  • Reflective practice skills
  • Networking skills and opportunities
  • Knowledge of occupational health and safety and risk management strategies

About the staff

The program is delivered by staff with many years experience in the community sector in a variety of government and non government agencies.

Course Duration
You will be studying at NMIT for one afternoon and evening per week for three years. Classes are scheduled from 2pm to 8.30 pm

Application Procedure
Before you can apply you must attend a compulsory information session. Session dates can be obtained by contacting Health and Community Studies. You will be given an application form at the information session which you will submit to the Health and Community Studies Department.
If you meet the selection criteria you will be invited to attend an interview at NMIT.

Course Units

Units listed below are first year units only. You are required to satisfactorily complete 18 units to gain the qualification Diploma of Community Services Work.

About the Course

  • Local Students
  • International Students
  • National Code: CHC50608

Campus: Preston

Duration

Part-time: 3 years

Modes of Delivery

Classroom

Further Study and Careers

Pathways to Further Study

If you have successfully completed the program you are encouraged to apply to tertiary institutions that offer courses in the human services/social welfare areas. There are a number of formal articulation agreements in place between NMIT and local universities. Please contact the Health and Community Studies Department for details.

Study Pathways at NMIT

  • Certificate IV in Community Services Work
  • Certificate IV in Mental Health

Career Opportunities

The Diploma of Community Services Work is the minimum qualification required to work as a Child Protection worker in the Department of Human Services Victoria.

What you'll gain

  • Advocacy skills
  • Skills in case work processes, including engagement, assessment, monitoring, and referral and case closure.
  • Knowledge of the community services system
  • Understanding of the laws affecting clients and workers
  • Skills in dealing with people in crisis
  • Understanding of theoretical models
  • Communication skills
  • Skills for culturally sensitive and inclusive practice
  • Reflective practice skills
  • Networking skills and opportunities
  • Knowledge of occupational health and safety and risk management strategies

Entrance Requirements

You must be at least 20 years of age at the commencement of the course and are required to have completed one year paid and/or volunteer work experience in the community services sector.

Materials

Assessment Methods

You will be assessed in a variety of ways both in the classroom and in the workplace. Assessments include: Demonstration of tasks/techniques, Group activities, In class activities, Written work, Work based projects, Group presentations, Research projects.

Materials

Workbooks and class materials are supplied to you at a cost of $79 (subject to change). You are required to supply your own stationary.

Fees

Local Fees:

Eligible for govt subsidy: max $2,000 | Ineligible for govt subsidy: max $2,724 (Year One Only)


Australian Government subsidised place:

You could be eligible for an Australian Government subsidised place if you meet the specific requirements, for more information about fees click here.


VET FEE-HELP helps you pay your VET tuition fees:

You could be eligible to access a VET FEE-HELP loan to pay your VET tuition fees for a number of NMIT Diplomas and Advanced Diplomas.


More Information

How to Apply

Local Students

Before you can apply you must attend a compulsory information session. Session dates can be obtained by contacting the Health and Community Studies Department.

You will be given an application form at the information session which you will submit to the Health and Community Studies Department.
If you meet the selection criteria you will be invited to attend an interview at NMIT.

  • Nationally Recognised Training
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Units of Study

The Units of Study listed below have been approved for VET FEE-HELP. You may be required to undertake additional Units of Study in order to obtain the qualification. You will need to determine your particular combination of Units of Study with the department.

Code Subject Hours
CHCCS502A Maintain legal and ethical work practices 70
CHCGROUP403D Plan and conduct group activities 50
CHCLD415A Confirm client developmental status 60
CHCLD514A Analyse impacts of sociological factors on clients in communiy services 100
CHCCH427A Work effectively with people experiencing or at risk of homelessness 70
CHCCHILD401A Identify and respond to children and young people at risk 30